Refund policy

Last updated March 26, 2021

MUUNSAN as a brand is committed to the environment, sustainability, and reducing wastage which is why we don’t do refunds. Our customers share the same philosophy and if you love the planet, you will too.

We believe in a slow and stable process that supports the craftsmanship of our women crafters and helps us grow our business organically. Our mission is to create eco-friendly goods without generating waste which is why we do not keep any excess stock.

Each piece is handmade individually by our crafters and your support and contribution make it possible. However, if you are not completely satisfied with your purchase, write to us at and we will do our best to sort it out.

For defective or damaged products, please contact us at the contact details above to arrange a refund or exchange.


If you have any questions concerning our policy, please contact us at: